CONTACT US

A little help
for your coffee corner.

Find the right place for product questions and order support.

PRODUCT QUESTIONS

Before you choose.

For questions about a particular item, open its SHEIN listing and use the available seller or customer-service contact option. Include the product name and selected variant.

Visit shoxil on SHEIN (opens in a new tab)
ORDER SUPPORT

After your purchase.

For delivery updates, returns, or refunds, open the order in your SHEIN account and use the platform’s support channel.

Read frequently asked questions →

Direct brand contact

Email us at ysj3337139@126.com ↗ for product questions or business inquiries. Please include the product name. For order support, use the platform where you purchased.

Chat with shoxil on WhatsApp at +86 181 4725 2974 for product questions and business inquiries.

Chat on WhatsApp (opens in a new tab)