FAQ
Questions,
answered.
A few helpful details before you choose, brew, or get in touch.
Buying & sales channels
Can I buy directly from this website?
This website introduces shoxil and our collections. Purchases are completed on SHEIN through the links on our product pages or Where to Buy page.
Where can I find current prices and availability?
Visit the linked SHEIN listing for the selected product. Prices, configurations, availability, shipping, and returns are shown by the sales platform.
Products & care
Is the pink sitting figure a coffee dripper?
The pink figure shown in our Coffee Corner Décor collection is presented as decoration. It is a separate item from the functional cake-style coffee dripper in our brewing collection.
How do I choose compatible filters?
Check the filter size and shape specified for the particular dripper you choose. Filter compatibility varies by model; a similar-looking filter may not be suitable.
How should I clean my product?
Follow the instructions supplied with the exact product. Dishwasher, microwave, and stovetop compatibility vary by item and should not be assumed from appearance.
What comes with a coffee set?
Contents vary by configuration. Review the selected set’s listing and included-items information before purchasing. Props shown in lifestyle photos may not be included.
Support
How do I get help with an order?
For delivery, returns, or refunds, contact the seller or customer service through your SHEIN order. Include the order details in the platform’s support channel.
Is Amazon available as a sales channel?
SHEIN is the currently linked sales channel on this website. Other channels will be listed when their store links are confirmed.
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